Unlock Seamless Connectivity:

CINNOX seamlessly connects all customer touchpoints across digital and telephony channels, elevating experiences for your business and clients. By integrating effortlessly into your existing tech stack, CINNOX automates processes and harmonizes data, boosting efficiency and eliminating errors. Say goodbye to barriers and welcome peak performance.

Core Features:

• Outbound Campaigns: SMS, WhatsApp
• Inbound Engagement: Telephony, Web Widget for Live Chat, Web Calls, WeChat, WhatsApp, Facebook Messenger, and LINE
• Rich Multimedia: Chat, Voice, Video Calls, File Sharing
• API Integrations with OA Systems: CRM, Ticketing, ERP, etc

Amplify Collaboration:

Experience a new level of collaboration and synergy with CINNOX. Our solution empowers your teams to amplify customer service in real-time. From backend support to frontline agents, everyone works together to craft exceptional experiences at every touchpoint. CINNOX takes human-AI collaboration to the next level, enhancing productivity and overall performance. Your tech stack becomes a unified, intelligent system, streamlining processes and maximising productivity.

Core Features:

• Team Collaboration Tools
• Smart Routing
• AI-Powered Virtual Assistant (Q&A Bots, Dialogue Bots)
• Chat Translation, Chat Summary
• Audio Transcription

Unleash Intelligent Visibility:

CINNOX revolutionizes customer support by transforming interaction data into high-dimensional intelligence. Capture crucial contextual details like identities, locations, and network information, gaining a comprehensive view of customer engagements. This unlocks a deeper understanding of complex contexts, predicts emerging trends, and enables wiser decision-making. Harness the power of data with CINNOX to optimise your customer support strategy, driving maximum impact and success.

Core Features:

• Real-Time Contextual Details
• Real-Time Dashboard
• Real-Time Analytics and Reports
• AI-Powered Labelling

Experience the power of CINNOX today and take your business to new heights of connectivity, collaboration, and intelligent visibility.
 

Discover the captivating stories that exemplify our values and how they can benefit your business.

• Digital Commerce: Unlocking New International Markets
• Dispelling 7 Myths About Global E-commerce Sales
• Discover the E-commerce Tools That Can Power Your Global Sales
• The Power of Personalisation in Digital Commerce
• 10 Profitable E-commerce Business Ideas

Learn more:

Watch how you can deliver a 5-star personalised online shopping experience

Full Feature List

* * * * *

释放无缝连接的力量：

CINNOX正在改变企业的通讯和参与体验。我们统一了电话、数字、社交接触点和端到端的数据点，打造了一个统一的交互和信息领域，提升您的业务和客户体验。通过轻松整合到现有的技术堆栈中，CINNOX自动化流程并协调数据，提高效率并消除错误。告别障碍，迎接卓越的表现。

核心功能：

• 外呼活动：包括短信和WhatsApp
• 呼入互动：包括电信语音电话、网页浮标用于实时聊天和网络呼叫、微信、WhatsApp、Facebook Messenger和LINE
• 丰富的多媒体：包括聊天、语音、视频通话、文件共享
• 与OA系统的API集成：包括CRM、票务、ERP等

提升团队协作效能：

CINNOX引领您体验协作和协同效应的新高度。我们的解决方案赋予您的团队实时提升客户服务質素的能力。从后台支持到前线的代理人，共同協作努力，在每个接触点创造出卓越的体验。CINNOX将人工智能与人类协作推向新領域，大大提升生产力和整体表现。您的技术堆栈将转变为一个统一的智能系统，实现自动化流程，最大限度地提高生产力。

核心功能：

• 团队协作工具
• 智能路由
• AI驱动的虚拟助手（问答机器人、对话机器人）
• 聊天翻译、聊天摘要
• 音频转录

释放智能可见度：

CINNOX通过将交互数据转化为高维度智能，彻底改变了客户支持的方式。我们捕捉关键的环境细节，如身份、位置和网络信息，以获取客户参与的全面视图。这将帮助您深入了解复杂的情况，预测新兴趋势，并做出更明智的决策。借助CINNOX的数据能力，优化您的客户支持策略，推动最大的影响和成功。

核心功能：

• 实时环境信息
• 实时仪表板
• 实时分析和报告
• AI驱动标签

立即体验CINNOX的强大功能，将您的业务推向连接、协作和智能可见度的新高度。