F5 Per-App VE – Advanced WAF (PAYG, 25Mbps)
F5 Per-App VEs deliver the same scalable, secure and customizable application services as physical and virtual F5 ADCs - at a price and in a form factor appropriate for supporting individual apps.
  • Delivery Method: Image
  • Architecture: 64
  • Base Operating System: linux
  • Latest Version: 15.0.1.4-0.0.2
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Product Details
  • Product Highlights
    F5 Per-App VE's offer feature parity with physical and virtual Advanced WAF appliances, allowing you to easily replicate configurations and policies to ensure a consistent security posture across multi-cloud environments. With reduced footprint and spin-up time, F5 Per-App VE's can be rapidly provisioned to meet more agile application requirements. By implementing a Per-App architecture, you limit the total impact if/when an application is compromised, as all apps are isolated from one another.
  • Product Description

    As the shared security responsibility Model makes the application owner accountable for application security on the Alibaba Cloud. This puts the onus on you to protect your applications against common threats including web scraping, browser trojans who steal form data, web injection, brute force and zero day-attacks - all of which are preventable through implementation of the F5 Advanced WAF Per-App VE.

    Using behavioral analytics, automated learning capabilities, dynamic profiling and risk-based policies, the F5 Advanced WAF imposes additional security precautions to prevent even the most sophisticated attacks from ever reaching your application servers. In addition to attack mitigation, powerful reporting capabilities allow for easy, real-time analysis of attacks; allowing you to quickly make informed security decisions. Compliance with all major regulatory standards including PCI-DSS, HIPAA and FFIEC is also ensured.

    Each Per-App VE can support one Virtual IP address (VIP), and up to three virtual servers in your Alibaba Cloud environment.

     

    Learn More

     

    F5 App Services on Alibaba Cloud: An Overview

    BIG-IP Per-App VE Overview

    Advanced WAF Demo Videos

    Advanced WAF Concepts and Configuration

    Product Documentation

    Release Information

    Technical Support Details

    Privacy Policy

     

     

     

  • User Guide
    Click here to read detailed user guide.
  • Image ID corresponding to each region
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Pricing
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* The price listed software price only. For final pricing, please navigate to the ECS confirmation page.

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Support
  • Support Service Scope

    Visit F5.com/services/support or contact support at:

    North America:

    1-888-882-7535

    Outside North America:

    +800 11 ASK 4 F5 (800 11275 435)

  • End User License Agreement

    END USER LICENSE AGREEMENT

    DOC-0355-16

    IMPORTANT " READ BEFORE INSTALLING OR OPERATING THIS PRODUCT

    YOU AGREE TO BE BOUND BY THE TERMS OF THIS LICENSE BY INSTALLING,
    HAVING INSTALLED, COPYING, OR OTHERWISE USING THE SOFTWARE.  IF YOU
    DO NOT AGREE, DO NOT INSTALL OR USE THE SOFTWARE.

    This End User License Agreement ("License") applies to the software
    product(s) ("Software") you have licensed from us whether on
    a stand-alone basis or as part of any hardware ("Hardware") you
    purchase from us, (the Hardware and Software together, the "Product").
    This License is a legal agreement between us and the single entity
    that has licensed the Software from us ("you"). All references to
    "F5," "we" or "us" in this License will be deemed to be a reference
    to the applicable F5 entity as follows: (a) if your primary place of
    business is located in the European Economic Area, the Middle East
    or Africa ("EMEA"), the F5 entity is F5 Networks Ltd.; (b) if your
    primary place of business is located in the Asia- Pacific region
    ("APAC"), the F5 entity is F5 Networks Singapore Pte Ltd; and (c)
    if your primary place of business is located in a region outside of
    EMEA or APAC, the F5 entity is F5 Networks, Inc.

    1.  Grant of Rights.

    (a)  License. Subject to your compliance with the terms of this
    License, we grant to you a limited, non- exclusive, non-transferable,
    non-sublicensable license to install, use, access, display, and run
    the Software in object code form for your internal business purposes
    during the Term.

    (b) Documentation. You may use the user manuals, technical manuals,
    and any other materials provided by us, in printed or electronic
    form, that describe the installation, operation, use or technical
    specifications of the Software ("Documentation") solely in support
    of the licensed use of the Software in accordance with this License.

    (c) Reservation of Rights. Other than as specifically described herein,
    we retain all right, title and interest in our trademarks, patents,
    copyrights, trade secrets or other intellectual property rights not
    granted herein.

    2.  Term. The Software is licensed to you on either a subscription
    or perpetual basis in accordance with the terms of this Section 2
    ("Term"):

    (a)  Nginx Software Term. Unless otherwise set forth in an agreement
    between us and you, NGINX Software is licensed to you for the
    subscription term set forth in the applicable purchase order or
    quote ("Initial Subscription Term"). Upon expiration of your Initial
    Subscription Term, your subscription will automatically renew for
    additional one-year terms unless either party provides written notice
    of nonrenewal at least 30 days prior to the end of the then-current
    term, or unless earlier terminated in accordance with Section 11. NGINX
    Software is not licensed on a perpetual basis.

    (b)  F5 Software Term. F5 Software is licensed to you on either a
    perpetual or subscription basis, and with respect to the latter,
    as further set forth in the Program Terms or an addendum hereto.

    (c)  Program Terms. Subscriptions for F5 Software and NGINX Software
    may be licensed subject to specific program terms identified at
    https://www.f5.com/pdf/customer-support/program-terms.pdf ("Program
    Terms").

    3.  Restrictions.

    (a) Compliance with Sales Documentation. Your use of the Software must
    comply with this License, applicable Documentation, purchase order,
    quote and the license file for such Software (collectively, "Sales
    Documentation"), including, but not limited to, any restrictions on the
    number of protected applications, number or type of licensed devices,
    number of authorized copies or instances, number of users, bandwidth,
    non-production use, database or location restrictions. We reserve
    the right to audit your use of the Software (or authorize third party
    auditors to conduct such an audit on our behalf) and to disable any
    application or functionality that has not been specifically licensed,
    in addition to any other rights and remedies available to us.

    (b) Versions. Your use of the Software under this License may
    be limited to certain versions, as set forth in the applicable
    Sales Documentation (for example, a "version plus" license may be
    limited to certain number of major updates). To the extent your
    Sales Documentation contains such limitations, your use of versions
    or releases of the Software that are not contemplated in your Sales
    Documentation is prohibited and shall be considered a material breach
    of this License.

    (c) Nontransferability. Unless otherwise set forth in an agreement
    between you and us, Software that you obtain as part of the Product
    is not transferable to other Hardware, third-party hardware, or any
    virtualized environment.

    (d) Licensed Features. For Software provided in stand-alone form
    (for example, a virtual machine image), each instance of the Software
    requires a valid license key issued to you by F5 or an authorized
    sub-licensor and you may only use the Software for the duration of
    time the license key permits. F5 employs mechanisms in the Software
    in order to ensure that you are only able to access the Software
    features that you have licensed.

    (e) Other Restrictions. Except as otherwise expressly permitted in
    this License, you will not yourself, or through any parent, subsidiary,
    affiliate, agent or other third party:

    (1) copy (except to make one archival copy for backup and disaster
    recover purposes), modify or create derivative works of the Software
    or Documentation;

    (2) sell, sub-license, rent, service bureau, grant usage rights
    or transfer the Software, any data incorporated into the Software
    ("Data") or any associated Documentation to any third-party not
    authorized by us;

    (3) disassemble, reverse compile or reverse engineer the Software or
    any Data or encourage others to do so except as required by law for
    interoperability purposes, and then only after you have given us an
    opportunity to provide information or software necessary to resolve
    such interoperability issues;

    (4) defeat, circumvent or disable any reporting mechanism, copy
    protection mechanism or mechanism in the Software used to limit
    license duration or access to non-licensed functionality or capacity.

        Violation of any of the restrictions contained in this Section
        3(e) is a material breach of this
    License.

    (f) Software Specific Restrictions.

    (1)  Non-Production Use Software.  If you purchase a Product or
    license Software designated as "non-production," "non-commercial,"
    "lab" or "development" in the applicable Sales Documentation for such
    Product or Software ("Non-Production Software"), you may use the
    Non-Production Software to conduct testing and development in your
    non-production environment only and may not manage or protect data
    traffic or applications in the ordinary course of your business. Any
    use of Non-Production Software in violation of the preceding sentence
    is a material breach of this License.

    (2)  Evaluation Software.  If the Software is "Evaluation Software,"
    notwithstanding any other terms to the contrary in this License,
    you may use the Software only for your internal demonstration,
    test or evaluation purposes and not in a production environment.
    NOTWITHSTANDING ANY TERMS TO THE CONTRARY IN THIS LICENSE, WE DISCLAIM
    ALL WARRANTIES, EXPRESS OR IMPLIED, FOR EVALUATION SOFTWARE AND IT IS
    PROVIDED ON AN "AS IS" BASIS. Evaluation software has a non-perpetual
    time limited license that will "time-out" and disable the software upon
    expiration of the evaluation period.  You will not attempt to defeat or
    circumvent any duration mechanism for Evaluation Software and you will
    not use any Evaluation Software beyond the prescribed license duration.

    (3)  Software Hosted in a Public Cloud.  If you use the Software in
    a public cloud environment, you may only use the Software in object
    code form in the cloud provider"s ("Cloud Provider") environment.
    In accordance with Section 3(e), you may not copy any portion of the
    Software out of the Cloud Provider environment.  Each instance of
    the Software running in the Cloud Provider"s environment requires its
    own license key when you are using a bring-your-own- license offering
    from the Cloud Provider.  If you are using a utility offering (e.g.,
    hourly) from the Cloud Provider, each instance is licensed and paid for
    separately within the Cloud Provider"s infrastructure.    IN ADDITION TO
    THE DISCLAIMERS SET FORTH IN SECTION 8(d) BELOW, AND NOTWITHSTANDING
    ANY TERMS TO THE CONTRARY IN THIS LICENSE OR ANY REPRESENTATIONS OR
    WARRANTIES OF THE APPLICABLE CLOUD OR SIMILAR ENVIRONMENT, SOFTWARE
    PROVIDED BY A CLOUD PROVIDER AND NOT OBTAINED FROM F5 IS PROVIDED
    "AS IS" AND POSSIBLY WITH FAULTS.

    4.  Third Party Materials.

    (a)  Open Source Components. Certain portions of the Software contain
    open source software ("Open Source Components") that are licensed
    under the terms of the applicable open source licenses ("Open Source
    Licenses"). You are bound by and shall comply with the Open Source
    Licenses. A listing of the Open Source Components, and links to the
    Open Source Licenses, can be found in the Documentation. You may
    reference the applicable Product"s Open Source Notices and Software
    Acknowledgments document at http://askf5.com. To the extent the
    terms of the Open Source Licenses require us to make available to
    you the corresponding source code and/or modifications (the "Open
    Source Code"), you may obtain a copy of the applicable Open Source
    Code from its current location at https://downloads.f5.com, or by
    sending us a written request with your name and address to the notice
    address specified in Section 13(b).  All requests should identify:
    the Open Source Code that you are requesting, the applicable Software
    (and any available version information) that you have licensed from us
    in connection with the requested Open Source Code, your email contact
    information, and the postal address for delivery of the requested Open
    Source Code to you. This offer to obtain a copy of the Open Source
    Code is valid for three (3) years from the date you have licensed
    the Software.

    (b) Restricted Third Party Software. Certain portions of the Software
    include third-party software modules, and are subject to additional
    limitations set forth in this Section 4(b) imposed by those licensors
    ("Restricted Third-Party Software"). Certain portions of the Software
    may include geographical or other data ("Geographical Data"). You
    agree that you will only use such Restricted Third-Party Software or
    Geographical Data in conjunction with the Product and not as standalone
    software. You will not (A) copy the Restricted Third-Party Software
    or Geographical Data onto any public or distributed network; (B) use
    the Restricted Third-Party Software or Geographical Data separately
    to operate in or as a time-sharing, outsourcing, service bureau,
    application service provider or managed service provider environment;
    (C) use the Restricted Third-Party Software or Geographical Data as
    a general server, as a standalone application or with applications
    other than the Software under this license; (D) change any proprietary
    rights notices which appear in the Restricted Third-Party Software or
    Geographical Data; or (E) modify the Restricted Third-Party Software
    or Geographical Data.

    (c)  ModSecurity Software. In connection with your Nginx Software
    license, you may have the option to license ModSecurity software
    ("ModSecurity Module") as an optional add-on. The ModSecurity
    Module is not "Software" as such term is defined herein. If
    applicable, the ModSecurity Module will be provided by us with
    the applicable Nginx Software; provided that the licensing
    of the ModSecurity Module is subject to the terms set forth at
    http://www.apache.org/licenses/LICENSE- 2.0 and is not subject to
    the terms of this License. Therefore, we will have no liability
    with respect to the licensing and use of the ModSecurity Module,
    including, without limitation, any warranty or indemnification
    obligations. Notwithstanding the foregoing, we will provide support for
    the ModSecurity Module under the terms of this License. Notwithstanding
    any contrary provision in this License, support for the ModSecurity
    software will be provided as described in Section 12(a).

    5.  Collection and Use of Information.

    (a)  Product Information. You consent and agree to the collection
    and use of certain information about your Product, including, but
    not limited to, Hardware serial number, appliance part number, disk
    configuration, memory amount, as well as periodic updates for software,
    databases, etc.  You further consent and agree that the Product
    may collect, use, transmit to us, process and maintain information
    related to the Product for purposes of providing the Software and any
    features therein. Information collected by the Product and transmitted
    to us may also include technical or diagnostic information related to
    your use that may be used by us to support, improve and enhance our
    products and services. You may opt out of the collection and use of
    such information by configuring the Product to disable these features.

    (b) Data Collection and Sharing.  In the event that we have
    access to your end users" personal information, we will use it
    in accordance with the applicable Privacy Policy (available at
    https://www.f5.com/company/policies/privacy-notice for F5 Software
    and https://www.nginx.com/privacy-policy for Nginx Software).

    6.  Export Control.  Our standard Products incorporate cryptographic
    software. You agree to comply with the Export Controls Reform Act
    of 2018, and all regulations promulgated under the Act, all economic
    sanctions issued or administered by the Office of Foreign Asset Control
    of the U.S. Department of Treasury, and all other U.S. government
    regulations relating to the export of technical data and equipment
    and products produced therefrom which are applicable to you. You
    further agree not to disclose or transmit to us any information that
    requires that access to such information be limited to U.S. Nationals
    or personnel based in a certain country or region. In countries
    other than the U.S., you agree to comply with the local regulations
    regarding importing, exporting or using cryptographic software. You
    agree that you will not export or re-export the Product to any country,
    person, or entity subject to U.S. export restrictions. Specifically,
    you agree not to export or re-export the Product: (a) to any country
    to which the U.S. has embargoed or restricted the export of goods or
    services, or to any national of any such country, wherever located,
    who intends to transmit or transport the Product back to such country;
    (b) to any person or entity who you know or have reason to know will
    utilize the Product or portion thereof in the design, development
    or production of nuclear, chemical or biological weapons; or (c) to
    any person or entity who has been prohibited from participating in
    U.S. export transactions by any federal agency of the U.S. government,
    including but not limited to anyone on the U.S. Treasury Department's
    list of Specially Designated Nationals or the U.S. Department of
    Commerce's Table of Denial Orders. By installing or using the Product,
    you represent and warrant that you are not located in, under control
    of, or a national or resident of any such country or on any such list.

    7.   Notice to U.S. Government End Users.  The Software and
    Documentation qualify as "commercial items," as that term is defined in
    Federal Acquisition Regulation ("FAR") 48 C.F.R. 2.101, and consists
    of "commercial computer software" and "commercial computer software
    documentation" as such terms are used in FAR 12.212.  Consistent
    with FAR 12.212 and DoD FAR Supp. 227.7202-1 through 227.7202-4,
    and notwithstanding any other FAR or other contractual clause to the
    contrary in any agreement into which this License may be incorporated,
    you may provide to a government end user or, if this License is direct,
    government end user will acquire, the Software and Documentation with
    only those rights set forth in this License. Use of either the Software
    or Documentation or both constitutes agreement by the government that
    the Software and Documentation are "commercial computer software"
    and "commercial computer software documentation" and constitutes
    acceptance of the rights and restrictions herein.

    8.  Limited Warranty, Exclusive Remedy, and Disclaimer.

    (a)  Limited Warranty. We warrant that for a period of ninety (90)
    days from the date of shipment (the "Warranty Period"): (1) the media
    on which the Software is furnished will be free of defects in materials
    and workmanship under normal use; and (2) the Software substantially
    conforms to the Documentation. THE FOREGOING WARRANTIES DO NOT APPLY,
    AND WE STRICTLY DISCLAIM ALL WARRANTIES, WITH RESPECT TO OPEN-SOURCE
    COMPONENTS.

    (b)  Remedy.  Your exclusive remedy under this limited warranty is
    that during the Warranty Period at no cost to you, we, at our option,
    will replace defective media or Documentation or, at our option,
    undertake reasonable efforts to modify or replace the Software to
    correct any substantial non- conformance with the Documentation.

    (c)  Restrictions.  The foregoing limited warranties extend only to
    the original licensee, and do not apply if the Software:

    (1) has been altered, except by us or a representative designated by
    us or in accordance with our instructions;

    (2)  has not been installed, operated, repaired, or maintained in
    accordance with our instructions;

    (3) has been subjected to abnormal physical or electrical stress,
    misuse, negligence or accident; or

    (4) has been operated outside of the environmental specifications
    for the Software.

    Our limited software warranty applies only to the initial sale of
    the Product, and is not applicable to any corrections or upgrades
    that may be issued thereafter.

    (d)  Disclaimer. EXCEPT FOR THE WARRANTIES SPECIFICALLY DESCRIBED
    IN SECTION 8(a) ABOVE, WE AND OUR LICENSORS DISCLAIM ANY AND ALL
    WARRANTIES AND GUARANTEES, EXPRESS, IMPLIED OR OTHERWISE, ARISING,
    WITH RESPECT TO THE SOFTWARE, PRODUCTS, DATA, SPECIFICATIONS, OR
    DOCUMENTATION DELIVERED HEREUNDER, INCLUDING BUT NOT LIMITED TO THE
    WARRANTY OF MERCHANTABILITY, WARRANTY OF NON-INFRINGEMENT OR TITLE
    AND THE WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.  THE SOFTWARE
    IS PROVIDED "AS IS". IN NO EVENT DO WE WARRANT THAT THE SOFTWARE IS
    ERROR FREE, THAT IT WILL OPERATE WITH ANY SOFTWARE OR HARDWARE OTHER
    THAN THAT PROVIDED BY US OR SPECIFIED IN THE DOCUMENTATION, OR THAT
    THE SOFTWARE WILL SATISFY YOUR OWN SPECIFIC REQUIREMENTS. WE MAKE
    NO WARRANTY CONCERNING THE COMPLETENESS OR ACCURACY OF THE DATA OR
    INFORMATION OBTAINED OR DERIVED THROUGH THE USE OF THE DATA INCLUDED IN
    THE SOFTWARE AND THE DATA IS PROVIDED "AS IS".    WE HAVE NOT AUTHORIZED
    ANYONE TO MAKE ANY REPRESENTATIONS OR WARRANTIES OTHER THAN AS PROVIDED
    ABOVE OR TO OTHERWISE MODIFY THE TERMS OF THIS LICENSE.

    9.  Infringement Indemnity.

    (a) Infringement Defense. We will, at our expense, defend any suit
    brought against you by an unaffiliated third party based upon a
    claim that the Software infringes a valid patent, trademark or
    copyright or misappropriates a third-party trade secret. The terms
    "misappropriation" and "trade secret" are used as defined in the
    Uniform Trade Secrets Act, except in case of claims arising under any
    claim governed by the laws of any jurisdiction outside the United
    States, in which case "misappropriation" will mean intentionally
    unlawful use and "trade secret" will mean "undisclosed information" as
    specified in Article 39.2 of the Trade-Related Aspects of Intellectual
    Property Rights (TRIPS) agreement. We will pay costs and damages
    (including reasonable attorneys" fees) finally awarded against you,
    or agreed in settlement by us, directly attributable to any such
    claim and will bear all reasonable costs of the investigation and
    defense of the claim, but only on condition that (1) you notify us
    in writing of such claim promptly following receipt of notice, (2)
    we have sole control of the defense and settlement negotiations,
    (3) you provide us all information and communications received by
    you concerning such claim, and (4) you provide reasonable assistance
    to us when requested. You will have the right to participate in the
    defense with counsel of your own choosing at your expense; provided
    that such representation does not interfere with our right to control
    the defense.

    (b)  Exclusive Liability. We will have the right, at our option
    and expense, to (1) obtain for you rights to use the Software, (2)
    replace or modify the Software so that it becomes non-infringing
    or (3) accept return of the Software, upon which the applicable
    license(s) will terminate, in exchange for a credit not to exceed
    the purchase price paid by you for such Software based upon a three
    (3) year straight line depreciation. The foregoing, subject to the
    restrictions set forth in Section 10 below, states our exclusive
    liability to you concerning infringement.

    (c)  Restrictions.  We will have no liability for any claim of
    infringement based on (1) use of a superseded release of the Software
    where the subsequent release is equally available to you at no cost
    and is non-infringing; (2) use of the Software in combination with
    equipment or software not supplied by us (including Open Source
    Components) where the Software would not itself be infringing; (3)
    use of the Software in an application or environment not described in
    the Documentation; (4) software or technology not developed by us;
    (5) Software that has been altered or modified in any way by anyone
    other than us or our authorized agents; (6) your continued use of the
    Software after we notify you to discontinue use due to such a claim;
    or (7) any other use of the Software in violation of the terms of
    this Agreement.

    10.  DISCLAIMER; LIMITATION OF REMEDY.      WE AND OUR LICENSORS WILL
    NOT HAVE ANY OBLIGATION OR LIABILITY, WHETHER ARISING IN CONTRACT
    (INCLUDING WARRANTY), TORT (INCLUDING ACTIVE, PASSIVE OR IMPUTED
    NEGLIGENCE, STRICT LIABILITY OR PRODUCT LIABILITY) OR OTHERWISE FOR ANY
    PUNITIVE, EXEMPLARY, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT
    DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF DATA,
    LOSS OF REPUTATION, BUSINESS INTERRUPTION, LOSS OF REVENUE, LOSS OF
    BUSINESS, LOST PROFITS, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN
    CONNECTION WITH THE SOFTWARE OR OTHER GOODS OR SERVICES FURNISHED TO
    YOU BY US, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.    TO THE
    EXTENT PERMITTED BY LAW, OUR LICENSORS WILL NOT HAVE ANY LIABILITY
    FOR ANY DIRECT DAMAGES OF ANY KIND UNDER THIS LICENSE. SUBJECT TO
    THE FOREGOING, THE COLLECTIVE LIABILITY OF US AND OUR LICENSORS (a)
    FOR PERPETUAL LICENSED SOFTWARE  LICENSED UNDER THIS LICENSE WILL BE
    LIMITED TO THE AMOUNT PAID FOR THE SOFTWARE AND (b)  FOR SOFTWARE OTHER
    THAN PERPETUAL LICENSED SOFTWARE WILL BE LIMITED TO THE AMOUNT PAID FOR
    THE SOFTWARE IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE
    TO THE CLAIM.     THE LIMITATIONS CONTAINED IN THIS SECTION WILL APPLY
    NOTWITHSTANDING ANY FAILURE OF AN ESSENTIAL PURPOSE OF ANY LIMITED
    REMEDY PROVIDED UNDER ANY TERM OF THIS LICENSE.  SOME JURISDICTIONS
    DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL
    OR CONSEQUENTIAL DAMAGES. IN THOSE JURISDICTIONS, SUCH INAPPLICABILITY
    WILL NOT AFFECT THE REMAINDER OF THE PROVISIONS IN THIS SECTION.

    11.  Termination.  The license granted in Section 1 will automatically
    terminate if you fail to comply with any of the terms and conditions
    set forth herein.  Upon termination or expiration of the license,
    you will stop all instances running in your private network and
    destroy any copies of the Software and Documentation in such network
    (and all copies or portions thereof) and stop all instances of the
    Software running in a Cloud Provider environment.

    12.  Support.  Maintenance and support under this License is dependent
    upon the type of software licensed hereunder, as further described
    in this Section 12:

    (a) Support for Nginx Software. During the Term, we will
    provide maintenance and support for all Nginx Software. Our
    maintenance and support obligations for the Nginx Software
    shall be subject to the support policies available at
    http://nginx.com/legal/support-services-addendum/.

    (b) Support for F5 Software. Unless otherwise provided as
    part of the Sales Documentation, maintenance and support of
    all F5 Software is not provided under this License and must be
    purchased separately subject to our support policies available at
    https://www.f5.com/services/support/support-offerings/support-policies.
    If you have purchased maintenance and support for a Product, the
    term Software under this License will include, subject to Section
    4(b), all updates and corrections we make publicly available at
    no additional cost (collectively "Updates"); provided that you are
    otherwise entitled to access and use such Updates pursuant to the
    applicable maintenance and support contract.  You may only use the
    Updates on Products for which you are the original end user or other
    Products which include F5 Software to which you hold a valid license,
    and only on equipment for which you have purchased maintenance and
    support. Permissible upgrades for virtual edition licenses are further
    described at https://support.f5.com/csp/article/K15643.

    (c) Professional Services. Professional and consulting services are
    not included as part of maintenance and support and are provided
    under a separate agreement or statement of work.

    13.  General

    (a)  Governing Law and Dispute Resolution.

    (1) This License shall be governed by and construed in accordance
    with the governing law ("Governing Law"), set forth in the table
    below corresponding to the applicable licensing F5 entity, without
    regard to its choice of law rules. The United Nations Convention
    on Contracts for the International Sale of Goods and the Uniform
    Computer Information Transactions Act, in whatever form adopted,
    will not apply to this License, is expressly and entirely excluded,
    and the parties specifically opt out of the application of such laws.

    Entity: Governing Law: Seat of Arbitration: F5 Networks Singapore
    Pte Ltd The laws of Singapore Singapore F5 Networks Ltd.

    The laws of England and Wales London, England F5 Networks, Inc.

    The laws of the State of Washington Seattle, Washington

    (2)  Except for Excluded Claims (defined below), all disputes arising
    out of or in connection with this License, including any question
    regarding its formation, existence, validity or termination,
    shall be finally settled under the Rules of Arbitration of the
    International Chamber of Commerce by one or more arbitrators appointed
    in accordance with the said Rules.  Any dispute concerning the scope or
    applicability of this agreement to arbitrate shall be finally settled
    by the arbitrator(s). The seat, or legal place, of arbitration shall
    be as set forth in the table above corresponding to the applicable
    licensing F5 entity.  The language of the arbitration shall be English.
    The arbitration award shall be final and binding on the parties, and
    the parties undertake to carry out any award without delay. Judgment
    upon the award rendered by the arbitrator(s) may be entered in any
    court having jurisdiction thereof.  The arbitrator(s) shall award
    to the prevailing party, if any, as determined by the arbitrator(s),
    all of its reasonable costs and fees.

    (3) "Excluded Claims" means any dispute, claim or action concerning the
    validity, enforceability, infringement, misappropriation or violation
    of our intellectual property rights or those of our licensors and
    all such Excluded Claims shall be brought in any court of competent
    jurisdiction.

    (b)  Notice. Notices under this License shall be sufficient only if in
    writing and personally delivered, delivered by a major commercial rapid
    delivery courier service or mailed by certified or registered mail,
    return receipt requested. Notices to you shall be addressed to the
    address listed in the applicable purchase order or quote. Notices to F5
    shall be addressed to the addresses set forth opposite the applicable
    F5 entity below, or as amended by notice pursuant to this subsection.

    F5 entity: Address for Notices: With a copy to: F5 Networks Singapore
    Pte. Ltd.  F5 Networks Singapore Pte. Ltd.  Attn: Legal Dept.
    5 Temasek Boulevard #08-01/02/05 Suntec Tower 5 Singapore 038985
    Singapore

    F5 Networks, Inc.  Attn: Legal Dept.  801 5th Ave.  Seattle, WA 98104
    USA F5 Networks Ltd.  F5 Networks, Ltd.  Attn: Legal Dept.  Chertsey
    Gate West 43-47 London Street Chertsey Surrey KT16 8AP United Kingdom

    F5 Networks, Inc.  Attn: Legal Dept.  801 5th Ave.  Seattle, WA
    98104 USA F5 Networks, Inc.  F5 Networks, Inc.    Attn: Legal Dept.
    801 5th Ave.  Seattle, WA 98104 USA


    (c)  Miscellaneous. If either party is unable to perform any of its
    obligations under this License, other than payment obligations, due
    to any cause beyond the reasonable control of such party, the affected
    party"s performance shall be extended for the period of its inability
    to perform due to such occurrence. This License and the rights and
    obligations herein may not be assigned or transferred, in whole or in
    part, by you without the prior written consent of F5.  Any assignment
    in violation of this provision is void and without effect.  In the
    case of any permitted assignment or transfer under this License, this
    License or the relevant provisions shall be binding upon, and inure to
    the benefit of, the successors and permitted assigns of the parties. No
    provision of, right or privilege under this License shall be deemed
    to have been waived by any act, delay, omission or acquiescence on the
    part of any party, its agents or employees, but only by an instrument
    in writing duly executed by both parties.  No waiver by any party of
    any breach or default of any provision of this License by the other
    party shall be effective as to any other breach or default, whether
    of the same or any other provision and whether occurring prior to,
    concurrent with, or subsequent to the date of such waiver.

    Headings and captions used in this License are for convenience only
    and are not to be used in the interpretation of this License. If
    any provision of this License is held to be invalid, illegal or
    unenforceable in any respect, that provision shall be limited or
    eliminated to the minimum extent necessary so that this License
    otherwise remains in full force and effect and enforceable. This
    License together with the applicable Sales Documentation and all other
    documents that are incorporated by reference herein, constitute the
    entire agreement between the parties relating to the subject matter
    hereof and supersede all proposals, understandings, or discussions,
    whether written or oral, relating to the subject matter of this
    License and all past dealing or industry custom.

  • Refund Policy
    For the hourly licensed product, F5 does not offer refunds, you may cancel at any time.
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