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ISV FULL NAME SOBOT TECHNOLOGIES PTE. LTD.
CATEGORY Call Center,Live Chat ,Chatbot
RANKING TOP 3
HQ Singapore
TARGET REGION Global
SUPPORT MODEL In-House
DELIVERY METHOD Image/SaaS/Service
Solution Highlights
MAIN SOLUTION Sobot Omnichannel Customer Service Platform
KEY FEATURES
1.Omnichannel Access 2.Intelligent 3.Simple Operation
VALUE PROPOSITION
1.Improve Customer Service Efficiency 2.Increase User Satisfaction 3.Reduce Costs
Pricing & Selling Approach
PRODUCT LIST PRICE AVERAGE DEAL SIZE
AI Omni-Channel- Professional Edition 1660 30000
AI Omni-Channel- Enterprise Edition 2360 50000
Target Customers & Scenario
INDUSTRY Retail Finance
SCENARIO Call Center Ticketing Chatbot Call Center Ticketing Chatbot
CUSTOMER Omnichannel Retail Omnichannel Finance
SOLUTION All-in-One Contact Center Solution All-in-One Contact Center Solution
BENEFITS Omnichannel Access Intelligent Omnichannel Access Intelligent
USE CASE DFS/Shein/Weee! OPAY/MEXC/Palmpay
Competitiveness
SOBOT TECHNOLOGIES PTE. LTD. COMPETITOR
Pricing Great Value Expensive
Global Resilience Multi-Region Clusters Multi-Region Clusters
Integration with Alibaba Products ECS,OSS,SLS N/A
Payment Model Case By Case Annually
Enterprise Support 24*7professional N/A