An Alibaba Cloud product GLPI 9.1, powered by Miri Infotech is an IT Asset Management, issue tracking system and service desk solution. It is a web-based application that helps companies in managing their information systems. GLPI asset management software, has extensive list features that include an issue tracking system, comparison of help desk issue tracking software, IT asset management, OCS Inventory, comparison of ticket-tracking systems, service desk, etc.

GLPI is a great ITSM software tool that helps users plan and manage IT changes in a simple way, solve problems resourcefully when they emerge and allow users to have legit control over the company’s IT budget, and expenses.

MIRI Infotech, a leading IT Solutions provider ends the search for a tool to manage information systems by an embedded pre-configured GLPI tool, with LAMP and ready-to-launch AMI on Alibaba Cloud Network that contains GLPI, Apache, mySQL, Linux, PHP(LAMP).

GLPI is basically the Information Resource-Manager with an additional Administration-Interface. It has enhanced functions that make the daily life for the administrators easier by building an inventory of all the organization's assets and to manage administrative as well as financial tasks.  

Features:

• Issue tracking system
• Multilingual management and support (45 languages available)
• IT Asset Management
• Multi-user support and Multiple Authentication System
• Administrative and Financial management
• Incident and request management tracking
• Service desk
• Search engine for licenses
• Decommissioning date for assets
• Lock mechanism for assets and tickets
• Multi-entity management
• Inventory functionalities
• Problem and change management
• Simplified interface that allows end users to file a support ticket
• Asset and helpdesk reports: hardware, network or interventions (support)

For more info- https://www.cloud.miritech.com/Alibaba%20Cloud/GLPI.aspx