An Alibaba Cloud product SugarCRM, powered by Miri Infotech is the world’s leading CRM (Customer Relationship Management) software available. Almost half a million users count on SugarCRM for executing successful marketing programs, increase sales, retain customers, and create customized business applications. SugarCRM's architecture enables companies to easily customize and integrate customer-oriented business processes to build and maintain profitable relationships.

Miri Infotech is configuring and publishing SugarCRM embedded pre-configured tool with LAMP and ready-to-launch AMI on Alibaba Cloud Network that contains SugarCRM, Apache, MySQL, Linux, PHP (LAMP).

SugarCRM Benefits:

• Full-team engagement
• Practical campaigns
• Exceptional contact management
• Lots of handy integrations
• Smart reporting
• In-built support panel

The first and foremost component of SugarCRM that is most useful is the availability of numerous communication channels. This multi-faucet software not only boosts professionalism but also tracks and captures some significant opportunities for extended influence.

Features:

• Downloadable plug-ins for integration with Microsoft Outlook and Word
• Customizable, Pre-built dashboards that provide real-time information about business performance
• Ability to import existing customer data in bulk (Ex. from other CRM tools such as SalesForce and ACT, or as a .CSV file)
• Account creation with a number of contacts associated with each account
• Detailed activity history of meetings, calls, tasks, notes with an option for file attachments and emails are tracked for each contact, account, lead, opportunity, and case
• The Dashboard provides a single-view of the important statistics about sales performance including Pipeline by sales stage, Pipeline by month & Opportunity by the outcome, and opportunity by sales stage
• Summary view of leads, upcoming appointments, open tasks, top opportunities, monthly calendar, sales pipeline graph, and a quick contact entry facility
• Lead creation, tracking, and conversion of sales leads into opportunities
• Easily track important information, such as the status sales opportunities, revenue potential, a probability of closing, and expected a close date
• Includes product/service and price information related to opportunities that help to identify potential revenue streams.
• A case management system that enables users to track customer problems and give resolutions.
• Informative, preformatted reports to track the status of sales efforts, prioritize sales tasks, and offer insight into the business processes.

For more info- https://www.cloud.miritech.com/Alibaba%20Cloud/SugarCRM.aspx