Enhance customer relationships effortlessly, regardless of volume or team availability, using our Business Messenger to connect more personally with customers, live or at their convenience.
Across All Channels: Covers a wide range of channels, including web pages, apps, Tiktok, WhatsApp, Facebook, Twitter, and more.
Intelligent Assignment: Automatically assign chat to agents leveraging intelligent algorithms, considering factors such as current workload, skills, or utilizing the round-robin method for equitable distribution.
Customer Data Platform: Our customer data platform gives you all the context you need for immediate personalized support.
Knowledge Base Recommend: Let agents convert their replies into knowledge base articles.