AI Customer Service transforms traditional call centers and customer support teams into AI-augmented support hubs. The system uses Generative AI to handle inquiries, resolve issues, and guide customers through troubleshooting in real time, reducing wait times and operational costs. AI automatically manages call outcomes, creates and updates tickets, and intelligently routes complex cases to human agents only when necessary. Post-interaction, AI analyzes feedback and sentiment to surface actionable insights, helping businesses strengthen customer satisfaction and loyalty at scale.