铭悦国际控股有限公司 | Continuous Operation and Maintenance Services
Introduction of 铭悦国际控股有限公司
Continuous Operation and Maintenance Services
Continuously assist customers with functional usage and online Q&A within one year Expert escort, worry free from faults: A professional team provides real-time operation guidance and problem troubleshooting, responds quickly and submits technical work orders to ensure stable system operation. Exclusive channel, efficient communication: Establish a dedicated DingTalk Q&A group, bilingual support in Chinese and English, barrier free communication, direct access to experts for questions, eliminating intermediate links. Standard service, commitment guarantee: The service period is up to one year (from the date of project acceptance), providing continuous and reliable long-term operation and maintenance guarantee.

1. Ongoing operation and maintenance services: Guidance on related functional operations, assistance in submitting technical tickets for any errors and system bugs encountered during the use of the functionality.  

2. Query resolution for usage issues: Establish a dedicated Q&A DingTalk group for communication in English or Chinese. The daily online Q&A session time needs to be confirmed through mutual communication due to time zone differences. 

 3. Duration: One year (calculated from the project acceptance date).

CLICK HERE to view the detailed user guide for more information. For more information about the product, please visit the Product Page.