1. Employee Services:
Provide unified access for employees to address inquiries related to IT, HR, finance, administration, etc.

• Streamlined inquiry entry point

• Reduced repetitive questions

2. Customer Support Services:
Resolve customer inquiries across pre-sale, in-sale, and after-sale scenarios.

• Minimize repetitive tasks, boost service efficiency

• Centralized management of multi-channel service requests

• Lower service costs with AI customer service agents/bots

3. Partner Services:
Facilitate collaboration and query resolution for channel partners, service providers, distributors, and suppliers.

• Efficient handling with no missed issues

• Structured data for analysis and insight