VisionTech Pte Ltd | AI Support (Advance - Chat & Email)
Introduction of VisionTech Pte Ltd
AI Support (Advance - Chat & Email)
Provide consistent, timely support for users with AI-powered assistance Key Features and Functionality: (1) 24/7 inquiry handling with guided troubleshooting (2) Automated ticket creation and self-service options (3) iLve chat escalation for complex issues (4) Analytics to improve support services (5) Ticket, Data, Status, Troubleshooting and Escalation Management, Whatsapp, telegram and email 2,000 conversation per month 1k broadcast per month 2m words per month

AI Support ensures smooth support services for both internal and external users. It offers 24/7 assistance, guided troubleshooting, and automated ticketing, enabling businesses to reduce support workloads while increasing user satisfaction.

Key Features and Functionality:

  • 24/7 inquiry handling with guided troubleshooting

  • Automated ticket creation and self-service options

  • Live chat escalation for complex issues

  • Analytics to improve support services

  • Ticket, Data, Status, Troubleshooting and Escalation Management, Whatsapp, telegram and email 2,000 conversation per month 1k broadcast per month 2m words per month

CLICK HERE to view the detailed user guide for more information. For more information about the product, please visit the Product Page.