AI Support ensures smooth support services for both internal and external users. It offers 24/7 assistance, guided troubleshooting, and automated ticketing, enabling businesses to reduce support workloads while increasing user satisfaction.
Key Features and Functionality:
24/7 inquiry handling with guided troubleshooting
Automated ticket creation and self-service options
Live chat escalation for complex issues
Analytics to improve support services
Ticket, Data, Status, Troubleshooting and Escalation Management, Whatsapp, telegram and email 2,000 conversation per month 1k broadcast per month 2m words per month