Service Content

Service Description

        Provide one-to-one service with professional engineers: professionally solve problems such as database failure to connect, abnormal database startup, slow database access, and user permissions. You can communicate with customer service in advance and then place an order.

        Supported operating systems: linux and windows.

Service Details

If you have the following problems, you can find us to solve them for you:

1. The database cannot be connected, the database reports an error, the database access is slow, and the user permission problem.
2. The database cannot be started, and the database stops abnormally.
3. Troubleshoot and locate problems such as exceptions after database startup.
4. Database optimization.

Technical strength

        Our technical personnel are all certified by Alicyun Cloud Computing Professional Engineer (ACP), and have more than 3 years of experience in Alicyun original factory work order processing.

        Alibaba cloud flagship partner certification

Service Process

1. Communicate needs with customer service
2. Submit an order to purchase services
3. Submit requirements in Delivery Center
4. Provide necessary information
5. Wait for the service implementation to complete
6. Acceptance results

Attention

1. When you purchase this service, if you need to pay special attention to the service operation, please explain in detail when submitting the service demand.
2. After successfully purchasing the service, please find the user center - delivery center and carefully submit your service requirements so as to handle the problems for you in time.
3. Before implementing the service, back up data to prevent data loss.
4. During the service process, if the user's confidential information (such as cloud account, password, etc.) is communicated, it is recommended that the user change the confidential information in time after the service ends.