The essential service target is to safeguard your SAP landscape application systems running smoothly and safely.
 

(Image Source: SAP)

 

SAP Security Notes contain SAP's expert advice regarding important action items and patches to ensure the security of your systems. In case the SAP programs encountered error which affected by certain vulnerability. HAND can quickly address the issue and deploy the Support Packages and Patches referenced by corresponding SAP Security Note.

In additional, HAND will also provide standard test method to shorten the entire operation processes. By this way, ensure minimise business impact via such change.

Only after implemented security note and verify there is no business impact. HAND will double check with the customer on ensure gain alignment on the application of Security Notes.

Since the whole service will restrict follow best practice, HAND will need cooperate with internal IT support on Standard Operating Procedure (SOP) for development corrections implementation.